Yes, 2D characters can be converted into AI mascots. Conversion is possible if the design file meets the upload conditions. Please contact the support team for details.

Once the design files are ready, setup on the AiVATAR platform takes up to 5 business days. Note that this does not include time spent assessing the suitability of an existing mascot design or commissioning a new design.

The copyright of the original mascot image and content created using the AI mascot belongs to the client. AiVATAR only acts as a technology platform, and the copyright of the content belongs entirely to the client.

Yes, AI mascot video content exported during the license period can be used for various projects and purposes, including administration, sports, and customer service. However, content containing obscene, illegal, cruel, violent, or hateful material, or content that infringes on the copyright of others, is restricted. Please see the Terms of Service (Article 6, Section 1) for details.

Within the AiVATAR platform, you can use them by exporting pre-produced content as video. If real-time interaction is needed, AI chatbots can support real-time inquiry response, live event participation, and customer service. Please check the AI chatbot feature for related details.

Even after the license ends, you can continue to use the video content you have already produced. After the license period ends, you can renew to continue using the AI mascot service. The AI mascot license and AiVATAR plan subscription are applied separately, so even if you are subscribed to the PRO plan or above, once the AI mascot license ends, only the default stock avatars are available.

Yes, package discounts are provided when you register multiple mascots. Existing customers also receive discounted pricing when registering additional mascots. Details will be provided through consultation.